How to add Products to a Booking (Booking Products)

How to add Products to a Booking (Booking Products)

Learning Objectives
  1. How to add a Products to your Events or Bookings

Adding Products to a Booking

Once you have created a booking, your client wants to add:
  1. A bottle of sparkling wine on arrival for their VIP guests
  2. Flowers to an Event
To add these to the booking, you will add ‘Products’ that have been created by your admin to your Booking (Booking Products).

In a previous article we showed you how to create a new Event, and how to block it's Function Space. 


Follow these steps to add these products to your Booking: 

  1. Find the Booking first and open it. 

  2. On the right side of the booking screen in the ‘Related’ tabs, find the related tab called ‘Booking Products’ and click on ‘New’ button on the right


  1. This opens a new Booking Product window. Many of the fields (booking name, number of guests, date of the event) will be populated accordingly.

  2. Complete all required fields defined in your org. Additionally there may be other fields you may want to fill out:

    1. Agreed Guests - on save this will use the number of guests defined on your Booking

    2. Quantity - This will always pre-populate to 1. However if you change your pricing type from per guest to per unit, this field would represent how many units are needed for your Booking.

    3. Unit Price - This isn't required to fill in when creating a Booking Product. If you know the price in that moment you can fill it in, however if you leave the field blank, on save it will populate the Products unit price set by your admin.

    4. Start-End date - on save this will use the arrival date defined on your Booking

    5. Product - user will search for the Product by typing out the name and click on the Product

      1. A drop down menu will appear. If there are many results, the drop down list will not show them all. Click on ‘Show all results’ .

      2. User can also use the 'Type' field to help filter out Products.

  3. Once saved, you will be brought to a new page of the Booking Product you have now added.

  4. If you click back on the booking link to go back to your booking, you can see on the right side in the ‘related’ tab, that you have just created a product. 

  5. You can add as many products as you need. If you don’t find a product exists, please let your leadership or Thynk Admin know so they can add it to the setup.



In a previous article we showed you how to create a new Event, and how to block it's Function Space. Read about it here

Follow these steps to add these products to your Event: 

  1. Find the Booking first and open it. 

  2. On the right side of the booking screen in the ‘Related’ tabs, find the related tab called ‘Events and click on the Event that you would like to add a related Booking Product on.

  1. On the right side of the Event screen, you should see a ‘Related’ tab called 'Booking Products' click on the 'New Booking Product' button.

  2. A popup window will appear where you can fill in the details accordingly. Steps will be the same as how you would add a Booking Product to a Booking.


Best Practices for Adding Products to a Booking

  • You should be as specific as possible selecting the right product for your event. For instance, if your hotel has 10 types of dinners, it’s important for your operations and revenue calculations that you select the correct dinner as requested by your client. 
  • If you find a specific product required by our client is not in the system and doesn’t appear in the product list, you should notify your Director, who will assess whether to add it into the system. Only the director with admin access will be able to edit and add products for users to use. 


Resources

  1. Understand the relationship between a Booking Product and a Booking Event

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