How to Reset a User in Thynk

How to Reset a User in Thynk

How to Reset a User in Thynk

If a user has forgotten their log in details/or password, they should contact the hotel Thynk Admin so they can reset the user in Setup.

Once the steps below have been completed, ask the user to check their email inbox (also check spam) for an email from Salesforce, which will ask them to reset their password.

Note: this reset link expires after 24 hours of receipt of the email.



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For specific instructions, please refer to the lesson https://learn.thynk.cloud/courses/take/thynk-admins/texts/45850855-my-users-keep-forgetting-their-login-how-can-i-reset-them in Thynk University! 👩🏻‍🎓
Make sure that you have signed into the University from Thynk before clicking on the lesson link.

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