How to set up Average Checks for your team as an Admin

How to set up Average Checks for your team as an Admin

Learning Objective:
  1. New Terms
  2. Understand what is needed to be done by an admin to have this feature enabled
  3. Understand what is needed to be done by Thynk support to have fields renamed

New Terms:

  1. Average Check Size: This is part of our new feature which saves the Default Average Check values for each Revenue Category on the Property Level. 
  2. Average Check Amount (1-5): There are 5 of these fields on the Property Level (Average Check Size feature) as well as on the Booking Event Level. Each field will be renamed to it's corresponding Revenue Category per person. For example, 'Non-Alcoholic Beverage Amount per Person'. 
  3. Is Detailed: This checkbox determines if your users are still basing their Booking Event on Forecasted Revenue (unchecked) or Actual Revenue (checked) 


Checklist to Enable this feature

  1. Enable the feature, define your Revenue Categories & setup the Default Average Check Sizes
  2. Set up Package Items type: Event to Is Detailed (Optional) 
  3. Rename Average Check Fields to the defined corresponding Revenue Category 
  4. Training your team

On the Property Level

Here you will need to enable the Feature, Define the Revenue Categories and Default Average Check Sizes per Revenue Category per Function Type

1. On the App Launcher Type and Select "Properties"


2. Click on the Property you would like to enable this feature for
Click on Demo

3. Select the Enable Average Check's checkbox & then click save
Check Enable Average Check


4. Once the feature is enabled, a new tab will be available on the Property called 'Average Checks'. Click into this tab.
Click on Average Checks


5. On this tab you can see up a section called Revenue Categories. Here admins must define up to 5 Revenue Categories they would like their users to define average checks for.

Click on Revenue Categories

6. In this example, we have defined only 3 Revenue Categories (Food, Alcoholic Beverages, and Non-Alcoholic Beverages). Once they are defined for your Property click save.
Click on Non-Alcoholic Beverages

7. Below the Revenue Categories that you have now assigned, a related list is available called 'Average Check Size'. Click New



8. A popup will appear, where as an Admin you must define the Average Check Size for the 3 Revenue Categories you have assigned for each Function Type. This then provides Default Values for your users when they create a Booking Event of that Function Type.
Click on Banquet Dinner





On the Package Level (Optional) 

Here admins have the ability to set Package Items of type: Event to be Marked on the Booking Events as Is Detailed. 

Why would you want to do this? When Average checks are enabled, we are basing Revenue on Forecasted Values. As soon as Is Detailed is selected on the Booking Event level, we base Revenue on Actual Revenue Values. If as an Admin you know, the Revenue from this Package should not be based on Forecasted Values from your users and only it's Actual Revenue, you would select this checkbox. 


1. Click on / Edit a Package, that you would like a Package Item of type Event to mark as Is Detailed once added to a Booking
Click on Package demo to mark as Is Detailed



2. Click on Package Items of type Event, either create / edit the record




3. Click on the checkbox Mark Event As Detailed & save
Click on Help Mark Event As Detailed

Check Mark Event As Detailed



Rename the Average Check Size fields to it's Revenue Category:

To help support understanding which Average Check Size field is corresponding to it's specific Revenue Category, you must rename the fields. Please reach out to our customer support team who can help with the renaming process. The fields are on two different objects:
  1. Average Check Size Level
  2. Booking Event Level



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