How to Update Information on your Property

How to Update Information on your Property

Learning Objectives

At the end of this lesson you will know…. 

  1. How to update information on your Property

  2. Which information you should NOT update on your Property page



Updating 'Properties' in Thynk

During onboarding your Project Manager would have created all the properties in your org.  But, from time to time you may be asked to update your Property. It may happen rarely but it makes sense for you to know where to do this. 

To update your property, follow these steps: 

  1. At your Home Page, go to the Properties tab. If this is not on your Home Page, click on the App Launcher button on top left and type in Properties into the search bar and click on Properties.


  1. Click on the name of the property you want to update, and you will see the various fields to edit.

  2. As everywhere else in Thynk, to edit, either use the ‘Pencil’ icon or the Edit button, which opens another screen showing you the property fields. 


  1. Scroll down and in the Property Attributes & Fees section, you will see many fields. While these are not mandatory, the more you complete here the more standard information can be pulled into documents such as proposals, contracts etc. 

  1. The Property Attributes are also used in Inquiries, should the sales team need to filter/search for properties for a customer based on their attributes. 

  1. Scroll to the Rates section, and you can define which is your Default Corporate Rate Plan, your  BAR and MAR rates for the property. These are ‘lookup’ fields from your Rates.  These are not required fields. 

  1. Scroll down to the Bank Information and change this if needed.

  1. Scroll to the Description section. All these text fields are being pulled (or can be pulled) into documents such as proposals/contracts/BEOs etc. The language fields are useful if you are using multiple languages in your documents. 

  1. Scroll to the Templates section. If you don’t have these fields you can contact Support to help you. These are useful for the document templates. 

  1. The Commissions section - if this is completed, these will pull in as default commissions into bookings. 


  1. The last two sections, you should not make changes to, as you would be affecting your PMS integration! 


  1. Once you have made the changes, click on Save.


Best Practices for Editing Properties

  • Property Administrators can only make changes to their property. If changes are required to other properties, you should notify the Corporate Administrator as they have access to all properties.

  • Please don’t make changes to the System Information, and PMS sections of the property page. This is important for properties that are interfaced to their PMS.



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