A proforma invoice is a preliminary bill of costs that is sent to a client before the hotel supplies any service to them. It is a way of confirm the costs of services the client has agreed to purchase from you before the group arrives in the hotel.
While some hotels may not use proforma invoices, many companies will use a standard proforma invoice as part of the sales process. They go hand in hand with standard documents such as a proposal, contract, BEO, and proforma invoice.
A proforma invoice will show the number of guest rooms, functions/events, any packages they have asked to book, any other related charges.
A proforma invoice does not have an invoice number, and it is not a legally binding document to either party (hotel or customer).

A proforma invoice may already be set up as a standard document (along with proposals, contracts etc). This standard proforma invoice automatically pulls the correct information into it from the booking. You can generate the proforma and email it to your customer when requested. If you don't see a standard proforma invoice in Thynk, please contact your Thynk Admin.
What is an Invoice?
An invoice is sent after the group has materialised and shows all components of a booking actually consumed by the customer (e.g. guest rooms, functions/events, packages, incidentals, and taxes).
An invoice will have an invoice number that is used for accounting systems and all other pertinent financial references.
It is a legally binding document, whereas a proforma invoice is not.