How to Create a New User Login

Salesforce Multi Factor Authentication

As THYNK Admin, you can manage user logins and grant new users access to your properties. You will also deactivate users as they leave.

When Creating New Users

You are probably already set up with Salesforce's Multi-Factor Authentication, but remember that before creating a new user, you must follow the steps for MFA.

There is a very thorough article here if you would like further information on Salesforce MFA

Most organisations prefer the method of downloading the MFA app instead of the dongle.  As you set up your new user, please let your new employee know how they need to do this. 

With the introduction of MFA, anyone who logs into Salesforce has to be set up with a secondary verification method. Thynk recommends using the Salesforce Authenticator.  Any new user who joins the organization and needs to use the Thynk platform should download the app for their smartphone from the respective app store (apple or android).

Apple device: 
Android device:









    • Related Articles

    • Navigation and Tabs in Salesforce

      Navigate easily through Salesforce thanks to the tabs and links at the top of each Salesforce page.       If you are looking for a specific record (account, or contact etc), you can search using the 'quick find box' - see above. Looking for some ...
    • Multi-Edit & Multi-Delete Functions

      Objective Understand the use case of Multi-Edit and Multi-Delete functions Understand how to use Multi-Edit and Multi-Delete functions What are Multi-Edit and Multi-Delete functions?  The Multi-edit function gives you the ability to edit multiple ...
    • Synchronize an Account with Mews

      Synchronize an Account with Mews As Salesforce user, you can synchronize your account with Mews. Synchronizing your account means that the account will be directly added in Mews. First you have to create a new account Click on account arrow Select ...
    • How to edit my Language & Time Zone?

      As Salesforce user, you can customize you information, such as your language, country or currency, when needed. Click on settings Select Language & Time Zone Then you will be able to edit your: Time Zone, Locale, Language, Currency, Email Encoding  ...
    • Overview of Accounts and Contacts

      Learning Objectives Know the difference between an Account and a Contact and be able to define the terms Know how to use: create and edit your Accounts and Contacts What is the Difference between Accounts & Contacts? Accounts are companies with whom ...