Where to Note Specific Dietary Restrictions
Learning Objectives
Add notes about special requirements, such as dietary restrictions and allergies
Check that the change you made has been updated on the BEO/function sheet
Notes about Dietary Restrictions / Food Allergies
You have already created a booking, its events and even created the BEO/function sheet. Now as you near the event, your customer has contacted you with specific dietary restrictions and food allergies.
Depending on how your BEO/function sheet has been configured for your property, there are a couple ways you can go approach this.
To Add a General Request to the Booking
To Add a More Specific Note
Many times, however, you get some very specific requests, such as a customer wanting a specific brand of mineral water.
Best Practices for Noting Special Requirements
It is a good idea to be consistent as to where to track specific comments, because there are implications on where it appears on your BEO.
The configuration of the BEO would have been signed off by your leadership during the Thynk configuration, so if you feel the format or sections need to change, please check with them.
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