Learning Objectives

At the end of this lesson you will know…. 

1. How your products were initially set up in Thynk during system configuration

2. What a standard product is

3. How to create new products 

How Your Products Were Set Up Initially 

When Thynk was implemented at your property, if you are integrated with your PMS, depending on the PMS, your products may have been ‘fetched’ from the PMS by the Thynk project team, and inserted into Thynk.  For instance, if you have Mews PMS these products will be fetched.  Opera doesn't have this feature, so the Thynk Project Manager would have had to rely on a mass upload of products to get you started.  

After ‘GoLIVE’ the property or corporate admin will maintain products in Thynk. 

What are Products

Products are anything that can be sold to your customer on its own. 

Examples of products are: tea, coffee, cookies/biscuits, a standard continental breakfast, shrimp cocktail (more on that below), transportation, accommodation, meeting room rental, wine tasting, security, etc. 

Standard Products vs Combo Products

Standard products are items that can be sold on their own with individual pricing, for example, tea, coffee, cookies, security, and accommodation.  

Combo products are a collection of standard products, e.g. a morning break which will consist of standard products, coffee & tea, bread basket, fruit, Hors d’oeuvres menus.  Menus are the most common combo products.

Important! Only the admin can create and edit products. 

Creating a Standard Product

For specific instructions, please refer to the lesson https://learn.thynk.cloud/courses/take/thynk-admins/texts/50179358-how-do-i-create-a-new-standard-product in Thynk University! 👩🏻‍🎓

Make sure that you have signed into the University from Thynk before clicking on the lesson link.

Best Practices for Creating Products

• Only the Thynk Admin can create and edit products.  The admin should get the necessary pricing and description information from their Catering or F&B Director. 

• If products in different accounting/tax categories need to be bundled (i.e. food vs beverage, or food vs equipment), then these should be created as ‘combo’ products.  Refer to the Knowledge Base article link below the lesson on how to create combo products.

Resources

1. How to create a combo product - Knowledge base article