At the end of this lesson you will know….
How your products were initially set up in Thynk during system configuration
What a combo product is
How to create a new combo product
When you implement Thynk, if you are integrated with your PMS, depending on the PMS your products will be ‘fetched’ from the PMS and inserted into Thynk. For instance, if you have Mews PMS these products will be fetched. Opera doesn't have this feature, so the Thynk Project Manager can do a mass upload of products to get you started.
After ‘GoLIVE’ the property or corporate admin will maintain products in Thynk.
Products are anything that can be sold to your customer on its own.
Examples of products are: tea, coffee, cookies/biscuits, a standard continental breakfast, shrimp cocktail (more on that below), transportation, accommodation, meeting room rental, wine tasting, security, etc.
Standard products are items that can be sold on their own with individual pricing, for example, tea, coffee, cookies, security, and accommodation.
Combo products are a collection of standard products that are sold together. Importantly, combo products appear in packages as a single line item, despite being made up of (and priced as) a combination of several items, e.g. a morning break which will consist of standard products, coffee & tea, bread basket, fruit.
Creating a Combo Product
As an admin, you can build (menus) combo products that bundle products. The most typical example is a menu containing a combination of food and beverage combos.
To build a combo product, you first build a product of type combo, and then build the combo items.
Only the Thynk Admin can create and edit products.
The admin should get the necessary pricing and description information from their Catering or F&B Director.
How to create a new standard product - Knowledge base article
How to edit a product - Knowledge base article
How to delete a product - Knowledge base article