How to have a Different Status on a Booking and on an Event

How to have a Different Status on a Booking and on an Event

Learning Objectives

At the end of this lesson you will know how to…. 

  1. Handle a booking that is Definite but an Event is still Tentative or Optional

Having a Different Status on a Booking vs a Function/Event

In  most cases a booking has the same status for the booking and the events. 

It is possible, however, in rare cases and with more complicated bookings with many events, that the booking itself is confirmed with the rooms and the events, but the customer is not sure of one of the events (e.g. Maybe they’re not sure they want to have a cocktail reception).  Or another example is that for an incentive booking, the client wants to go ahead and book the guest rooms, but may have an optional cocktail or dinner on site.  

All events under the booking will, by default, take on the status of the booking. But if you have one event that you need to change the status for, follow these steps: 

  1. Find and open the booking.

  2. Go to the ‘Related’ tab on the right side of the booking page, and go to ‘Events’.  

  3. Find the event and click on the event name to open the event. 

  4. Click on the ‘Edit’ button or click on the pencil icon to allow editing.

  5. Scroll down to the ‘Scheduler’ section of the event.

  6. Edit the field ‘Reservation Status’ to whatever the status should be. 

  1. And lastly ‘Save’.

  2. When you have a different event status, it will show accordingly on the function diary as well.  When the event is confirmed, you can go back into the event and edit the ‘reservation status’ field. 

Best Practices for Different Statuses on a Booking 

  • By default, all events on  a booking will take on the status of the booking, however it is possible for an event to have a different status. 

  • The function diary will always show you the event status, so you could have booking with confirmed events, and optional events. 


  1. How to edit a booking - Knowledge Base article 

    • Related Articles

    • How to Add a Function/Event to a Booking

      Learning Objectives At the end of this lesson you will know… How to add a new event/function to a booking you have just created What to do next after creating the function. Spoiler alert: products! Creating an Event/Function in a Booking Creating a ...
    • Event Listing Report

      Report Overview The Event Listing Report displays a list of events for a specified date range. Report Uses The sales and events team can use the report … To plan and forecast To post today's event information in the lobby for guests The sales and ...
    • Event Forecast Report

      Report Overview The Event Forecast Report is a standard report that is used by the catering team. It allows catering managers to analyse total revenue by event type and status for a specified date range. Report Uses This report is used by catering ...
    • How to Copy an Event

      Learning Objectives In this help article, you will learn how to... Copy an event to save you time from entering the information repeatedly Copying Events You may have already blocked a cocktail reception for a customer during the group’s stay but ...
    • What is a Booking (MICE Quote)?

      As a Thynk user, you will create all group (MICE) bookings in THYNK. You can track bookings (MICE = Meetings, Incentive, Conferences, Exhibitions) through four different proposal stages: Qualified Proposed Tentative Closed (Won or Lost) For ...