How to have a Different Status on a Booking and on an Event
Learning Objectives
At the end of this lesson you will know how to….
Handle a booking that is Definite but an Event is still Tentative or Optional
Having a Different Status on a Booking vs a Function/Event
In most cases a booking has the same status for the booking and the events.
It is possible, however, in rare cases and with more complicated bookings with many events, that the booking itself is confirmed with the rooms and the events, but the customer is not sure of one of the events (e.g. Maybe they’re not sure they want to have a cocktail reception). Or another example is that for an incentive booking, the client wants to go ahead and book the guest rooms, but may have an optional cocktail or dinner on site.
Best Practices for Different Statuses on a Booking
By default, all events on a booking will take on the status of the booking, however it is possible for an event to have a different status.
The function diary will always show you the event status, so you could have booking with confirmed events, and optional events.
Resources
How to edit a booking - Knowledge Base article
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