How to Set Up Booking Commissions as a Property Default
Learning Objectives
At the end of this lesson you will know ….
How commission are handled in Thynk
Who configures commissions
How to set up commission for Properties
About Commissions
Commission is a percentage of a transaction's value paid to someone who is booking it.
In Thynk we have the following types of commissions: Food, Beverage, Guest Rooms, Activities, Equipment, Events, Packages and Other.
When a booking is made, and if the commissions are set up in the account, Thynk will carry those over to the booking.
If there is nothing set up on the account, the system will take the default commission values set up for the property. These are the ones you will set up using instructions below.
If these default values are also blank, and the property is enabled for commissions, the user is prompted to manually input the commission percentage for that booking.
Who sets up Commissions?
The Project Manager will have enabled commissions in Setup if the property wants to use commissions.
The Sales Team can manage commissions on their own accounts themselves.
The Thynk (property or corporate) admin will manage commission property wide - so if commissions are used consistently for all accounts across the board.
Setting up Commissions for Properties
Commissions are set up by property. Your Thynk project manager would have enabled tracking commissions in Setup during the initial system configuration.
You as Thynk Admin, will manage these commission percentages for each property. When you add commission in the properties these will be applied to all bookings. The sales team can edit those commissions on the bookings if needed.
To add property-wide commissions, follow these steps:
In your org, go to the App Launcher and search for Properties. Click on it.
Work your way down the property list, starting from the first property. Click on it to open it and scroll down to the Commission section. Here click on the pencil to edit and set up your commission percentages and Save when done.
Resources
How do I set up commissions for a specific account? - Knowledge base article
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