September 2024 Product Updates
Below you will find a brief, high-level description of enhancements and new features included in the latest product updates.
We listen to your feedback and you may see something you requested below. Give us more feedback about your experience with Thynk here!
Please be aware in any release, new fields will not yet be configured to your documents. If you would like to include any new fields in your custom documentation, reach out to our support team for guidance.
September 30th (1.120)
Thynk Analytics
This Account Production (Embedded) Dashboard Enhancement
We're excited to introduce several enhancements to our embedded Account Production Dashboard with this release. Take a look at the new features and improvements:
Added last year's actuals to all 3 production graphs (Room Nights, Revenue and ADR).
Adjusted the account/agent filters and added both rate name and business segment filters for a more precise data analysis directly in the Thynk Account's page.
Added our currency toggle to switch between local and corporate currencies effortlessly.
New Global Sales Activities Dashboard
The Global Sales Activities Dashboard allows you to:
Analyze the performance of your sales team across your entire portfolio.
Analyze your sales activities (e.g., calls, emails, site inspections), sales inquiries, bookings and negotiated rates at both property and above-property levels for an individual or the entire sales team.
Review key conversion rate metrics of all your commercial leads to understand how your sales team and properties are performing.
Track their status throughout the sales funnel to ensure optimal productivity and responsiveness.
Share critical insights with the commercial team to drive engagement and collaboration.
September 2nd (1.116)
Thynk Analytics
Updated Guest Room Control Log Dashboard
We're excited to introduce several updates to the Guest Room Control (GRC) dashboard with this release. Take a look at the new features and improvements:
- Revamped Filters Area: The filters area has been redesigned to align with the look and feel of our other dashboards, ensuring a more consistent user experience.
- ADR and Revenue Per Day: Users can now toggle between Number of Rooms, ADR, and Room Revenue, offering greater flexibility when analyzing the dashboard data.
- Property Field: We've added a property field that enables users to group bookings by property, providing a more organized analysis.
- Enhanced Status Field: The Status field has been adjusted ensuring a clearer racking of your bookings' statuses.
- Room Block Prediction: A new "Predicted" toggle button has been introduced, allowing Thynk users utilizing the New Room Block Manager to visualize room block predictions directly within the dashboard.
Updated Booking Pace Dashboard
We're excited to introduce several updates to the Booking Pace Dashboard with this release. Take a look at the new features and improvements:
- Multiple Years and Months Selection: Users can now select multiple years and months for both the activity and consumption ranges, providing greater flexibility in data analysis.
- Enhanced Calculation Methods: We've refined the calculation methods to more accurately handle booking dates and status changes, delivering more reliable data.
- Definite Bookings Graph: A new graph has been added to display variations of Definite Bookings versus Same Time Last Year (STLY) bookings, offering a clear visual comparison for better insights.
- Updated "On the Books" Section: The Lost/Downgrade field has been renamed to "Canceled," and the New Definite field is now labeled "Definite in Activity Range" to ensure clearer data interpretation.
- Room Block Prediction: A new toggle button (Agreed/Predicted) has been introduced, allowing Thynk users utilizing the New Room Block Manager to visualize room block predictions directly within the dashboard.
This release makes the Booking Pace Dashboard even more powerful and user-friendly for data analysis and decision-making.
Thynk Hospitality Cloud
Guest Rooms - Set up a Default Occupancy type
We're excited to announce that now you can set up your Default Occupancy value. As a user when creating a Guest Room record, if they leave the field blank, after saving the default occupancy will populate. This can save your users time, especially when you normally use a specific occupancy. If you're interesting in setting up your Default Occupancy, please reach out to our support team.
Package Items - New Rules between Meeting Rooms and Products:
We're excited to announce a significant update that addresses the issues many customers faced when creating Booking Packages. We've listened to your feedback and made a change in how our system handles Packages.
What's Changing: Previously, the requirement for a Product's start and end times to fall within the associated Meeting Room's timeframe was only enforced at the Booking level. We are now extending this process to the Package level to eliminate any further errors.
How It Works: Moving forward, when a Package Item of type "Product" or "Combo Product" is related to a specific Package Item of type "Meeting Room," is the Product's start and end times must fall within the "Meeting Rooms" timeframe.
Example:
A Product Fruit Platter is provided at this Breakout session in the Grand Ballroom Meeting room.
- You have added the Grand Ballroom Meeting Room to your Package from 10 AM to 2 PM. The Fruit Platter Product must be scheduled within the Meeting Rooms timeframe (e.g., 10 AM to 1 PM).
- If you update the Grand Ballroom Meeting Room to 9 AM to 3 PM, the Fruit Platter Product time will remain unchanged (10 AM to 1 PM).
- However, if you adjust the Grand Ballroom Meeting Room to 11 AM to 12 PM, the Fruit Platter Product will automatically update to match the new timeframe (11 AM to 12 PM).
Impact on Existing Active Packages:
- These will remain unchanged, however if you would like existing active Packages to also be updated, please reach out to our support team. This update will support errors that customers have experienced.
Important Note:
- This change is mandatory, and has been implemented at the Package level. This should be managed by Admins, we recommend that admins review after editing / creating packages to ensure all timings are setup accordingly.
- At the Booking level, depending on the setup of your Impact timing field, users can choose to maintain or remove this relationship.
This update is designed to enhance the accuracy and reliability of your bookings, ensuring that all Products are properly aligned with their associated Meeting Rooms.
Related Articles
October 2024 Product Updates
Below you will find a brief, high-level description of enhancements and new features included in the latest product updates. We listen to your feedback and you may see something you requested below. Give us more feedback about your experience with ...November 2024 Product Updates
Below you will find a brief, high-level description of enhancements and new features included in the latest product updates. We listen to your feedback and you may see something you requested below. Give us more feedback about your experience with ...December 2024 Product Updates
Below you will find a brief, high-level description of enhancements and new features included in the latest product updates. We listen to your feedback and you may see something you requested below. Give us more feedback about your experience with ...November 2023 Product Updates
Below you will find a brief, high-level description of enhancements and new features included in the latest product updates. We listen to your feedback and you may see something you requested below. Give us more feedback about your experience with ...September 2023 Product Updates
Bookings Bookings contain details such as the account information, contact for the booking, guest rooms blocked, function rooms, commissions, packages, and more. Here are the latest updates to help you manage your bookings more effectively and ...