Thynk - Mews PMS Integration Guide

Thynk - Mews PMS Integration Guide

Thynk - Mews PMS Integration Guide


Introduction & Benefits


This guideline document explains the two-way integration between Mews PMS and Thynk.Cloud. 



Benefits of Installing a PMS Integration Include… 

  • Increased visibility for Sales/Events teams into most up to date guest room availability, which in turns helps the team sell efficiently and maximize revenue.

  • Reduction in manual tasks and double entry, giving your sales team time to sell and interact with guests and customers.

  • Provides the most accurate information to various departments so they can make informed decisions, and act quickly to guest and group needs.

  • More comprehensive reporting and dashboards as the data includes PMS information, as well as, CRM data.


Configuration

Once the customer has signed contracts with Mews and Thynk, the project is kicked off by the Thynk project team.  The Thynk technical team will first create the Thynk customer org. Once the org is created, Mews will set up the property as a ‘user’ in Mews and send one access token per property to the customer. There should be one client token for all Thynk orgs. 


The customer should send Thynk.Cloud the Mews Access Token after setting Thynk.Cloud as “administrator” in Mews.


Mews Integration Setup Checklist

The following is a checklist which also shows the sequence of the various tasks associated with the setup. 



Phase

Task

Who is Responsible

Launch

Get Mews access token of each hotel

Property

Setup

Custom Metadata type "Mews Connector"

Thynk

Setup

Custom Metadata type "Agile Mews Stage Correspondence"

Thynk

Setup

Custom Metadata type "Agile Mews Tax Correspondence"

Thynk

Setup

Custom Metadata type "Agile Scheduler Stage Correspondances" if changes needed

Thynk

Setup

Custom Setting "MewsDefaultValues"

Thynk

Setup

Verify custom setting "Stages" - MewsNoReservationStages

Thynk

Setup

Get Mews past data

Thynk

Setup

Upload Products

Thynk

Setup

Upload Properties + define MEWS Values

Thynk

Setup

Accounts / Contact integration (Optional)

Thynk





Field Mapping Guide


Thynk Account ←→ Mews Company



The following fields from the Account will be sent to Mews, with a two way interface updating both systems: 


Field Mapping

Thynk

Mews

Comments

Object

Account

Company



Account Name

Name



Parent Account




Type




Subtype




Status




Website




Account Owner




HQ (checkbox)




Is parent (checkbox)




Billing Country

Country Code



Billing State

Line 1, Line 2



Billing Zip/Postal

Postal Code



Billing City

City



Billing State/Province




AR Number



Mews Information

Mews Id

Id



Number

Number



Identifier

Identifier



Tax Identifier

Tax Identifier



Additional Tax Identifier

Additional Tax Identifier



Is Active (checkbox)

Is Active



Billing Code

Billing Code



Accounting Code

Accounting Code



Electronic Invoice Identifier

Electronic Invoice Identifier




Thynk Guest  ←→ Mews Customer


  



Object

Thynk

Mews

Comments

Guest

First Name

First Name



Last Name

Last Name



Title

Title



Phone

Telephone



Email

Email


Address

Mailing Street

Address



Postal Code




Mailing City

City



Mailing Country Code

Country


Additional Information

Gender

Sex



Birth Date

Birth Date



Tax Identification Number

Tax Identifier



Loyalty Code

Loyalty Code




Thynk Reservation  ←→ Mews Reservation



Field Mapping

Thynk

Mews

Comments

Reservations

Reservation Name




Mews State

Status



Charge Cancellation Fee (checkbox)

Apply cancellation fee



Notes

Notes

For sending data to Mews


All Notes

Notes

Data fetched from Mews


Property


For tech reference only


Group Id

Group Id



Group Name

Group Name


General Information

Mews Service

Service



Customer

Customer



Booker

Booker



Business Segment

Segment



Travel Agency

Travel agency



Company

Company


Details

Arrival

Arrival



Adult Count

Adults



Child Count

Children



Released UTC

Released Utc

Read only from Mews


Departure

Departure



Nights

Nights



Requested Room Type

Requested Category



Assigned Room

Assigned Space



Assigned Room Locked (checkbox)


Lock Resource in Mews

Pricing

Pricing Type


Defines where prices are taken 


Rate

Rate

Rate plan that is assigned to the reservation


Net Value


Not used (=> reservation prices)


Gross Value


Not used (=> reservation prices)


Tax Code


Not used (=> reservation prices)

Channel Manager

Channel Manager

Channel Manager

Read only from Mews


Channel Manager Number

Channel Manager Number

Read only from Mews


Channel Manager Group Number

Channel Manager Group Number

Read only from Mews


Channel Number

Channel Number

Read only from Mews

Agile Hospitality 

Quote Hotel Room


Myce reference


MYCE Quote


Myce reference


Update price (checkbox)


Triggers the change of pricing in Mews


Reason Update

Reason update



Mews Error Message




Mews Id

Id

Read only from Mews

Info System

Created Utc

Created Utc

System generated


Updated Utc

Updated Utc

System generated


Canceled Date

Cancelled Utc

System generated


Canceled by


System generated


Origin

Origin

System generated


Number

Confirmation Number

System generated


Last Modified by


System generated



Thynk Bill ← Mews Bill 




Thynk Item ← Mews Item



Thynk Availability ← Mews Availability





Thynk Product  ← Mews Product




Field Mapping

Thynk

Mews

Comments


Product

Name



Accounting Category

Accounting category

Automatically set based on category id


PMS Description

Description



Property

(Property) Name

?


Owner (checkbox)


System generated. “Interface THYNK” if it comes from Mews

Mews

Mews Id

Id



Short Name

Short Name



Type

Classification



Promotion After Check Out (checkbox)

Promotions After Check Out



Promotion Before Check Out (checkbox)

Promotions Before Check out



Promotion Before Check In (checkbox)

Promotions Before Check In



Promotion During Stay (checkbox)

Promotions During Stay



Promotion After Check In (checkbox)

Promotions After Check In



Created by


System generated


Posting

Posting



Charging

Charging



Service

Service



Category Id

Accounting category id



Is Active (checkbox)

Is active




Thynk Room Type  ← Mews Resource Category 




Field Mapping

Thynk

Mews

Comments

Room Type

Room Type Name

Name

Based on language stored in Mews Connector


Quantity

Capacity



Property

(Property) Name

Automatically filled based on request


Thynk Rate  ← Mews Rate



Field Mapping

Thynk

Mews

Comments

Rate

Rate Name

Name



Is Active

Is Active



Is Public

Is Public



Short Name

Short Name



Base Rate

Base Price



Group Rate

Group Rate



Created by


System generated


Property 

(Property) Name

Automatically filled based on request


Last modified by


System generated



Thynk Accounting Category  ← Mews Accounting Category




Thynk Tax Environment  ← Mews Tax Environment



Field Mapping

Thynk

Mews


Tax Environment Name

(Taxations > ) Name


Code

(Tax Environments > ) Code


Taxation Code

(Tax Environments > ) Taxation Code


Value

Tax %


Created by 

System generated


Owner

System generated


Last Modified by

System generated



Thynk Mews Service  ← Mews Service




Thynk Order  → Mews Service Order



Support 


If an error occurs, please contact Thynk support immediately at  support@thynk.cloud




​Common Mews Errors - Troubleshooting Guide


Please refer to the Knowledge Base Article on the Thynk.Cloud website. 




    • Related Articles

    • Thynk - Opera PMS Integration Guide

      Thynk - Opera Integration Guide Introduction & Benefits The two-way integration between Thynk and Opera is facilitated by Hapi Cloud, the cloud data hub and integration platform. Hapi is based on an open model, to which multiple layers of encryption, ...
    • Common Mews Errors - Troubleshooting Guide

      Common Mews Errors - Troubleshooting Guide The following are Mews/Thynk Integration common errors.  Please check if your error is listed here, and follow these simple instructions. If you require further assistance, contact Thynk Support.    Orders ...
    • Upload a Rooming List into Thynk (Mews Interfaced Properties)

      How to Upload a Rooming List into Thynk (Mews Interfaced Properties) Once a booking is confirmed in Thynk, Thynk will generate reservations and send them to Mews PMS. When the client sends you a rooming list to the hotel, the Thynk user can generate ...
    • Synchronize a Guest with Mews

      Synchronize a Guest with Mews As salesforce user, you can synchronize your guests directly with your Mews PMS and drive efficiency. You have two ways to synchronize a guest with Mews: by creating a new guest or editing an existing one. Synchronize a ...
    • Synchronize an Account with Mews

      Synchronize an Account with Mews As Salesforce user, you can synchronize your account with Mews. Synchronizing your account means that the account will be directly added in Mews. First you have to create a new account Click on account arrow Select ...