Tracking Specific Booking Event Instructions

Tracking Specific Booking Event Instructions

Learning Objectives
At the end of this article you will….
  1. Learn that there could be different places to save specific servicing/operational instructions in Thynk
  2. Where to store specific instructions about an event in Thynk
  3. How to add / edit notes for all BEO days
  4. How to add / edit notes for specific BEO days

Entering Specific Instructions

There are potentially so many different instructions your customer may be giving you when booking their event with you. They could be:
  1. They need an accessible ramp up to the stage for a prize giving
  2. They need specific flower arrangements so you need to coordinate the arrival of the florist
  3. During the event, a guest could have had a fall and you want to make sure this is recorded somewhere
  4. Guests could have allergies related to either pillows etc, or food allergies
  5. Tracking a specific arrival time for a VIP guest

There are a few places you can record these sorts of instructions depending on the nature of an the importance of the instructions:


Idea

For specific instructions, please refer to Thynk University! 👩🏻‍🎓 

Make sure that you have signed into the University from Thynk before clicking on the lesson link. 


Best Practices

  1. It’s important to be consistent about where these instructions are being saved, and much of it would have been decided by your leadership. Check with them, or your SOPs, if this is defined there.
  2. The end goal is to make it easy for the operational teams to find the information they need to service the booking best.


Resources



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