How to Upload a Rooming List to a Booking in Thynk without a PMS Integration

How to Upload a Rooming List to a Booking in Thynk without a PMS Integration

Learning Objectives

At the end of this lesson you will know …  

  1. How to get a rooming list spreadsheet from Thynk to send to your customer to complete

  2. How to upload a completed rooming list even if you are not integrated to your PMS



Uploading Rooming Lists

When a booking has turned definite, and closer to the date of the event, your customer will want to send you a rooming list for you to forward to the reservations team, or upload it into your PMS. 

Ideally, when your customer wants to send you a rooming list, tell them that you will send them a blank rooming list spreadsheet for them to complete with guest name, email address etc. 


Idea
Even if you are not integrated  to your PMS, Thynk can help you with rooming lists. The advantage of having rooming lists in Thynk is that you can always refer to reservations and guests associated with your bookings for data and statistics. 


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For specific instructions, please refer to Thynk University! 👩🏻‍🎓



Best Practices for Uploading Rooming Lists

  • We recommend that you take the lead by asking your customer to complete the rooming list template that you will email them.  As explained in the lesson, this is a better way to streamline your process; it will save you time, and eliminate the chance of mistakes copying rooming list names to another new spreadsheet. 

  • For the completion of the rooming list, we recommend at minimum, to have the guest’s last name, an email or phone number (if possible).

  • When a guest room has multiple adults (double/triple/quad occupancy), only one guest on the reservation is the primary guest. You’ll notice by viewing the Reservation that there is a related list of Reservation Guests. All guests in the room will be shown here.



Resources

  1. Upload a rooming list into Thynk - Knowledge Base article

  2. Rooming List FAQ - Knowledge Base article  


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