How to Change the Number of Guests on a Package

How to Change the Number of Guests on a Package

Learning Objectives

At the end of this lesson you will know…  

  1. Where to update the number of guest on a package on an existing booking

  2. What else gets changed when you change the number of people on the package



Changing Number of Guests on a Booking Package

You have already created packages for your booking.  But your client has just called to update the number of guests.   This is again very simple to do by following these steps: 

  1. Find the booking and open it.

  2. On the right side of the booking screen, scroll down to “Packages”.

  3. Find the package you need to update and click on it to open it. 

  4. Click on the ‘Edit’ button on the package you have just opened.


  1. In the ‘Expected Guests’ field, enter the new number.

  2. Click on  ‘Save’

  3. If you want to check immediately that the number shows correctly, refresh the page after saving.


Note: when you change the number of guests at the package level, this will update all the items in that package, which correspond to the guest count on products, events and guest rooms. 




Best Practices for Changing the Number of Guests on a Package

  • If you have double occupancy rooms as part of the package, there are validation rules in place that won’t allow you to enter an odd number in the guests field. It will give you an error, as it expects two people per room.



Resources

  1. How to add a package to a booking - Knowledge Base article 

  2. How to edit a booking - Knowledge Base article  


    • Related Articles

    • Overview on Packages

      Learning Objectives This article will teach you... What is a package, and the different types of packages What can be added and modified to each type of package Who can create and update a package How to clone and modify the original package if it is ...
    • How to Change Dates on a Booking Package

      Learning Objectives How to change the package date on an existing booking What to look for when changing the package date Changing Package Dates on an Existing Booking You have already created a booking and added the necessary packages, but your ...
    • Standard vs Custom Package

      Learning Objectives At the end of this lesson you will know… What a standard package is What a custom package is What this means for the sales team vs the Thynk Admin Types of Packages Thynk offers two package types: Standard Packages and Custom ...
    • How to Remove a Package, or a Package Item from a Booking

      Learning Objectives At the end of this lesson you will know how to…. Edit a booking if a customer changes their mind and wants to remove a booking package. Remove a package line item from a package on a booking. Removing a Booking Package from a ...
    • Package Items

      Packages are made up of components, or items. There are four types of package items that can be added to packages: Combo Products, Hotel Rooms, Meeting Rooms and Other. As you add components to packages or custom quote packages, you will be guided ...