How to Create a New Booking from the Home Page

Learning Objectives

1. Learn that there are several ways of creating a new booking in Thynk

2. Know how to create a new booking straight from the Home Page

3. Know how to see availability by room types

4. Know how to  add a room block to the booking

Blocking a Group with Guest Rooms 

You have uncovered a great piece of business and discussed it with your customer. They would like for you to go ahead and check dates and rates, and give them a proposal. 

While you may be tempted to just write the dates on a post-it note or elsewhere and verbally give the information to your customer, it is critical that you enter the information in the form of a booking into Thynk. 

There Are Three Ways Of Creating A New Booking

As we have mentioned in a previous lesson, there are several ways of creating a new booking. The method you chose is entirely up to you because we know that everyone has their own ways of working. 

The methods are: 

1. By checking guest room availability first and creating a booking from the availability screen,
   

2. By opening the account or contact first, and then create a booking from the account or contact, or 
   

3. By creating a new booking from the Home Page.
   

For specific instructions, please refer to the lesson https://learn.thynk.cloud/courses/take/bookings/texts/49481704-how-do-i-block-a-group-from-the-home-page in Thynk University! 👩🏻‍🎓 Make sure that you have signed into the University from Thynk before clicking on the lesson link.

Best Practices for Creating Bookings

• It is critical for you to input all leads, inquiries, bookings you receive from customers into Thynk, because the data is used for revenue reporting, KPIs, paying out manager commissions, customer relationship management and more.

• Many customers say: if it’s not in Thynk, it doesn’t exist. 

• Even if you think a booking will not materialise, you must enter it. If it does not materialise, you will change the booking status to ‘lost’ or ‘turned down’, and you can track lost business.

• Complete as much information as possible to make the booking as accurate as possible.

Resources

1. How to check guest room availability - Knowledge Base article 

2. How to create a new booking from the account - Knowledge Base article

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