Overview Individual Contributions

Overview Individual Contributions

Learning Objectives
This article will teach you...
  1. What Individual Contributions are
  2. The process for managing Individual Contributions
  3. How to send Individual Contributions

Understanding Individual Contributions in Thynk

In some cases, customers ask for their guests to contribute towards the costs of the meeting/event. In Thynk, Sales Managers have the ability to track "Individual Contributions" on a booking. Individual contributions can be used when clients need to cover specific costs for particular guests or different tiers of guests.

You can allocate up to three tiers of individual contributions for various expense categories like Food and Beverage, Events, Rooms and more. Your property admin is able to create as many expense categories as desired for individual contributions.

The need for categories is to ensure that the revenue each guest pays is appropriately allocated by accounting category

Walt Disney is organizing a two-day training event at your property with one overnight stay, involving a total of 100 guests.
  1. 6 executives will have their costs covered, but they will contribute $50 each for their accommodation
  2. 50 employees will have their expenses partially covered by Walt Disney, including the networking event.
  3. 41 attendees will pay 75% of their expenses.
  4. 3 additional participants will pay 100% of their expenses themselves

The booking includes guest rooms ($200/night, totaling $20,000), events ($1,000 per day, totaling $2,000), food and beverage ($100 per person, totaling $10,000), and equipment fees ($200/day, totaling $400) for necessary projector and AV equipment.

In this example, the sales manager would take the following steps:
  1. Create Individual Contribution categories and their default tier amounts (based on the amounts provided by your customer):
    1. Accommodation, Tier 1: $50, Tier 2: $100, Tier 3: $150
    2. Events, Tier 1: $0, Tier 2: $10, Tier 3: $15
    3. F&B, Tier 1: $0, Tier 2: $50, Tier 3: $75
    4. Equipment, Tier 1: $0, Tier 2: $2, Tier 3: $3

  2. Using the rooming list feature, assign contribution tiers to guests. These can be assigned at the time the guest list is finalized or before reservations are named. 
    1. 6 as Tier 1
    2. 50 as Tier 2
    3. 41 as Tier 3
    4. Leave 3 records blank for Contribution Tier with no associated fees.

  3. If you are connected to a PMS, the individual contribution fees will be sent as orders to the reservation. If you don’t have a PMS connected to Thynk, you would send the rooming list to the relevant department to manually input this information in your PMS.
If changes occur before the event, the booking owner can easily locate the guests' Individual Contributions and adjust accordingly.

How to send Individual Contributions to your PMS? 

As a precautionary measure, if the 'Send Individual Contributions' button remains untouched, the system will automatically send them on the consumption date.
  1. Mews Integration: When adding Individual Contributions, you are able to send those specific orders to Mews by clicking the button 'Send Individual Contributions'. This will ensure all other orders are not sent.

General Process of Adding Individual Contributions to a Booking

We recommend the following procedure when adding individual contributions to a booking, but it's essential to double-check with your company's policies:
  1. Coordinate with your client to ensure you have identified the necessary categories for individual contributions, including up to three tiers of amounts.
  2. Enter the categories and tier amounts as needed within the booking.
  3. During the rooming list process, add the appropriate tiers per guest.

Best Practices for Individual Contributions

  1. Become familiar with your company's policies to ensure compliance with the setup of Individual Contributions for a booking.
  2. During discussions with your client, be sure to capture their precise preferences regarding the setup of individual contributions.
  3. Exercise caution when modifying individual contributions, avoiding last minute changes. This practice ensures that guests have the correct individual contribution amounts to pay upon their arrival, reducing last-minute adjustments and potential confusion.


    • Related Articles

    • Overview of Standard Reports & Dashboards

      Overview What is a Report vs a Dashboard? Reports and dashboards use data stored in Thynk. This is is why it's important that you have clean data. Most everyone now is familiar with what a report is. It's a document that allows you to analyze data ...
    • Overview on Products & Combo Products

      Learning Objectives At the end of this article you will know… What ‘Products’ are The difference between Products vs Combo Products How do Products work on bookings and packages? What are ‘Products’? Products are anything that can be sold to your ...
    • Overview on Thynk Managed Pages (Standard Layouts)

      Learning Objectives: Understand what Thynk managed pages are Know how to find out if you are currently on a managed page Thynk Managed Pages You may have read about our exciting new “standard” page layouts in recent release notes. Thynk’s managed ...
    • Overview on Payments & Payment Schedules

      Learning Objectives: Understand what Payments and Payment Schedules are on Thynk Understand how these work What are Payment Schedules and Payments? Thynk's Payments and Payment Schedules features are essential components which can be found on the ...
    • November 2023 Product Updates

      Below you will find a brief, high-level description of enhancements and new features included in the latest product updates. We listen to your feedback and you may see something you requested below. Give us more feedback about your experience with ...