Updating the Agreed, Expected, Guaranteed, Set Guest Numbers

Learning Objectives

At the end of this lesson you will know how to…. 

1. Enter in agreed, expected, guaranteed, set guest numbers in a booking event

Updating Guest Numbers in your Booking Event

In the booking process, it’s quite common to estimate how many guests you expect, guarantee, and set for servicing your F&B events. Typically, the Sales Manager will enter the ‘agreed’ number of guests in the booking event when they are creating bookings, however, depending on your SOP, a different department could be expected to enter ‘Actual Guests’ numbers into the event once it has completed.  Make sure to follow your SOPs. 

Either way, this is how you can update these numbers in your booking event by following these steps: 

For specific instructions, please refer to the lesson: https://learn.thynk.cloud/courses/take/events/texts/49481888-where-can-i-enter-into-a-booking-event-the-agreed-expected-guaranteed-set-numbers in Thynk University! 👩🏻‍🎓

Make sure that you have signed into the University from Thynk before clicking on the lesson link.

Best Practices for Updating your Guest Numbers

• Please follow your own SOPs.  Every property will have their own SOPs on which department updates the guest numbers. In some cases, the conference services team will update the actuals on events. In some it can be the sales or catering teams. 

Resources

1. How to edit a booking -  Knowledge Base article 

2. How to add a function/event to a booking - Knowledge Base article

• Related Articles

• Event Listing Report

  Learning Objectives In this lesson, you will learn... 1. How to use an Event Listing Report. 2. How to edit an Event Listing Report. 3. How to run an Event Listing Report. Report Overview The Event Listing Report displays a list of events for a ...

• Adding Set Up & Breakdown Duration for an Event

  Learning Objectives In this article, you will learn… What Setup & Breakdown times are and how they are used? How to adjust the Setup & Breakdown times for Function Spaces on an event How these look in the function diary What happens if you can book ...

• How to Add a Function/Event to a Booking

  Learning Objectives At the end of this lesson you will know… How to add a new event/function to a booking you have just created Best Practices Creating an Event/Function in a Booking Creating a booking takes a few steps. Now that you have created the ...

• Monthly Revenue and Guest Room Summary Report

  Learning Objectives At the end of this lesson you will know how to…. How to run a Monthly Revenue and Guest Room Summary. How to understand the information you see on the report. Monthly Revenue & Guest Room Summary This report shows you by arrival ...

• How to update Post Event Details on Sales Programs

  Learning Objectives At the end of this lesson you will know how to…. Update the sales program after the event Updating Post Event Information Once the event has passed, you can update who attended your sals program, if you wish to repeat it, and how ...