What is a MYCE Quote?

Overview on Bookings

Learning Objectives:
  1. What Bookings are
  2. What the Standard Layouts look like
  3. What you can find within Bookings

What are Bookings?

Bookings can also be called MICE = Meetings, Incentive, Conferences, Exhibitions) 
Bookings within the THYNK platform encompass a systematic process of managing events, meetings, incentives, conferences, and exhibitions (often referred to as MICE) for clients. These bookings progress through four proposal stages:
  1. Qualified
  2. Proposed
  3. Tentative
  4. Closed (Won, Cancelled, Refused, Lost)
For definitions of these proposal stages, can be found here

Throughout these stages, bookings contain detailed information such as Account details, Contacts, Booking Packages, Guest Rooms, Events, Spaces, Products, Commissions, Taxes and more. Users can track progress, add products, attach files, log calls, use Notes for meeting details, create tasks and calendar events, and communicate with their team via Chatter for seamless collaboration.

Standard Layouts for Bookings

Main page

On the main page of the THYNK platform, users will find several essential features designed to enhance their booking management experience:

  1. Buttons: Depending on the PMS integration, users will see 4-5 buttons prominently displayed. These buttons are carefully selected to cater to various daily operational needs, ensuring convenience and efficiency.
  2. Room Block Manager: This dedicated tool empowers users to effortlessly block rooms for their bookings. With intuitive controls and functionalities, users can efficiently manage room allocations, enhancing the booking process's effectiveness.
  3. Stage Bar: A visual aid provides users with a clear and concise representation of their booking's current stage.
  4. Details Section: Within this section, users can input crucial information essential for the entire booking. From the booking's name to arrival and departure dates, as well as the number of guests and more. Users can also assign team members for certain positions for each Booking. 

Related tab

This tab allows users to manage various aspects related to their bookings. Within this tab, users can perform the following actions:

  1. Booking Packages: Users have the capability to add Booking Packages, that have been created by their Admins. Allowing users to offer bundles of Guest Rooms, Events and Booking Products. 
  2. Events and Function Spaces: Here users can book Events and Function Spaces. Whether it's scheduling weddings, conferences or exhibitions, this functionality streamlines the process of organizing Events associated with the Booking.
  3. Guest Rooms: Users can allocate Rooms to specific bookings seamlessly.
  4. Booking Products: This feature enables users to add Booking Products, such as additional Food and Beverage Items, Services, Combo Products and more.

Documents Tab

  1. Language Selection: Users can choose the desired language for document generation, ensuring that all communications and materials align with their preferences and the requirements of their clients or stakeholders.
  2. Locale for Documents: Upon selecting a language, this field is automatically populated, streamlining the process and reducing the need for manual data entry.
  3. The Notes / Document Upload section: Serves as a centralized platform for users to upload and manage documents. Additionally, users can generate Rooming Lists directly within this section, facilitating easy access and organization of critical information related to their bookings.

Notes Tab

Here users have the flexibility to record important information in dedicated and relevant spaces, making your processes more efficient and ensuring important details are properly documented.

Rooming List / Block

Read more about this here

Payments tab

In this section, users have the capability to manage payments seamlessly within the booking process. They can schedule upcoming payments and record payments that have already been made. The page offers a comprehensive summary, displaying the total amount paid, the entity being billed, and detailed information regarding the percentage or amount paid on each scheduled payment. This ensures efficient financial tracking and transparency throughout the payment lifecycle.

Finance Tab

In this section, users gain access to comprehensive financial details pertaining to their booking, including:
  1. Total Amounts: These fields calculate various totals for the user (Total booking amount, Tax amounts, any Discounts applied, and Potential Revenue)
  2. Totals by Category: Users can view a breakdown of Total Amounts categorized by Guest Rooms, Events, Products, and Packages. Additionally, fields are provided to indicate the Potential Maximum Revenue for each category, offering insight into revenue potential.
  3. Commission: Users can designate commissions by selecting the commission checkbox and assigning the respective account. If specified, commissions defined on the Account will be applied; otherwise, this will default from the property's assigned commissions. 
  4. Budgets: Within this section, users can note budget amounts for Food & Beverage (F&B), Guest Rooms, and the overall total, facilitating effective tracking of budgetary allocations throughout the booking process.

Because your hotel team uses the same shared THYNK database, it is important to always keep the Booking updated with the most current stage, and the correct meeting details.

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