Standard vs Custom Package
Learning Objectives
At the end of this lesson you will know…
What package types exist in Thynk
What this means for the sales team vs the Thynk Admin
Types of Packages
Thynk offers different package types: Standard Packages, Custom Packages, Single Day and Multi Day Packages. There are no differences in package types when Thynk Admins create and edit packages, but there is a difference in what the sales team can edit on the packages they add to their bookings.
Note: It is usually the F&B/Catering Director who decides whether your property should use custom packages, and which package is a ‘custom’ vs ‘standard’. Only the Admin can create packages. Standard packages ensure more consistent usage across bookings, and as a result more consistent reporting.
For specifics on Standard Packages, please refer to the lesson: https://learn.thynk.cloud/courses/take/thynk-admins/texts/45850862-what-is-the-difference-between-the-various-package-types in Thynk University! Make sure that you have signed into the University from Thynk before clicking on the lesson link. Custom Packages
Custom Packages give the sales team more freedom than Standard Packages to edit packages when they add them to their bookings.
Best Practices for Package Types
Typically the Catering or F&B Director sets up packages for the sales team to sell to their customers. They will decide whether they use standard packages, custom packages, or a combination of them.
The Thynk admin is the only person who can create/edit, activate and deactivate the packages for the sales team to use.
Resources
Package Overview - Knowledge Base article
How to create a new package - Knowledge Base article
Package Items - - Knowledge Base article
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