Package Overview

Package Overview

What is a package? 

  • A package is a grouping of products that can be easily added to a quote. Packages are linked to a property, and should be created for any commonly sold products that your property offers in a bundle. Examples of packages are: B&B (bed & breakfast), DDR (day delegate rate package).
  • Packages are always priced per person. 
  • Read more about package component types here.

Who can create and update packages? 

  • Only MYCE Admins are able to create and edit packages. MYCE users can only add packages to quotes and modify packages based on the package type.
  • Admins can activate and deactivate packages, but only active packages will be available for MYCE users to add to quotes.

What types of packages does Thynk offer? 

  • Thynk offers two package types: Standard Packages and Custom Packages (formerly Custom Price Packages). There are no differences in package types when MYCE Admins create and edit packages, but there is a difference in what MYCE Users can modify on the Quote Package based on package type.

What happens when I add a package to a Quote? 

  • To add a package to a Quote, you must create a new Quote Package, which creates a connection between the Package you’d like to add and the Quote you’re working on. 
  • As an example, a property may have a Full Day Meeting Package. When this is added to the IBM Conference quote, the property decides to discount the package and add some additional components. They would update the Quote Package and add a Quote Package Line to make these changes. 
  • Changes to Quote Packages made by users, will never be applied to the Package. They will only be relevant to the single quote (e.g. on the example above, the change would only be on the IBM Conference quote/booking). 

What can be modified on a Standard Quote Package? 

  • On a Standard Quote Package, MYCE users can modify basic package information like Start Date, End Date, and Pax. The package can also be discounted up to the Max Discount, which is set by Admins. The discount is then evenly distributed between any of the package components that have been marked as “discountable” by admins.
  • Price can not be changed on the components in the quote package. 
  • Components cannot be removed from or added to the quote package.

What can be modified on a Custom Quote Package? 

  • Custom quote packages are not limited by a max discount or by what components admins have marked as discountable. Instead, Myce Users are able to modify prices directly on any of the package components. 
  • Components may be added and removed from Custom Quote Packages.

When would I add a Standard vs. a Custom Package to a Quote? 

  • Standard packages ensure more consistent usage across quotes, and as a result more consistent reporting. As an admin, you should use Standard Packages when you want to limit the amount a package can be discounted, and when you want to ensure that reporting on that package is for a fixed set of records. 
  • Custom packages are more like a template. As an admin, you may want to set up custom packages if you are more interested in saving your team time when managing quotes, but not necessarily interested in reporting on sales and revenue attributed to a fixed set of components.  

What is a multi-day package? 

  • In addition to Standard vs. Custom, packages in Thynk also have a “Multi-Day” option. If the multi-day option is checked, then products and meeting rooms can be added to the package on specific days (Ex. Dinner Night 1, Ceremony Night 2, Cocktail Hour Night 2, Brunch Day 3). If unchecked, all products and meeting rooms will be added to all days of the package when added to the quote. 
  • If a package is not multi-day, then it can only be applied to one day on the quote.

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