'Multi-Days' Packages and How to Manage Them
Learning Objectives
This article will teach you...
- The difference between a 'Multi-Days' package and a single day package
- How to change an existing 'single day’ package to a ''Multi-Days' package, if the package is not being used by bookings.
- How to clone and modify the original package if it is being used by bookings.
'Multi-Days' Package vs 'Single-Day' Package
When you’re creating standard or custom packages, you or your leadership will decide whether they are single day or multi-day packages. The 'Multi-Days' option allows your sales team to be specific if they want to add a product/meeting on a specific day.
For example, the customer has booked a four day event, with a package for the four days, but they only want a dinner on the 1st night, or a Cocktail Hour on the 2nd night, etc.
In case of a 'Single-Day' package, (the 'Multi-Days' option is not selected), all products and meeting rooms will be added to all the selected days of the booking. Another use of a 'Single-Day' package is applying it to one day on the booking.
Editing a package to 'Multi-Days’ if the package is not already being used on a Booking
To learn how to create a new package for your sales team to use in their bookings
read this article.
If you need to edit a 'Single-Day' package you have already created in Thynk to a 'Multi-Days' package (or vice versa), you can easily edit the original package and make the necessary adjustment as long as this package has not yet been assigned to a booking. To do this:
- Go to the App Launcher, find 'Packages’ and find the package you wish to edit and click into it.
- Check that it doesn’t have any bookings associated with it by scrolling down to the section called 'Booking Packages’. If it has a number in parentheses this means there are bookings already using this package. So in this case, you must make sure there are no bookings associated with this package, and you need to see a zero in parentheses.
- Next, go up and in the 'Information’ section, click on the pencil and click into the 'Multi Days’ checkbox to select it. And 'Save’. We highly recommend you also edit the Name of the package to denote that this is a ‘Multi-days’ package. It will make it easier for the sales team when they attach packages to their bookings.
- From here you would add the applied days per existing or new package lines. To do this:
- Select / add a package line
- A pop-up window will appear like so, on the applied day you can type a number from '1’ onwards. If you would like this product to be applied to the second day from the arrival date, you would write '2’
- Then press 'save’
- Your package lines on the booking should now show different applied days like so:
Cloning and Editing a 'Single-day’ package to a 'Multi-Days' package (or vise versa) if it’s already being used on Bookings
Please be aware that if you convert a 'Multi-Days' package into a single day package, any previously applied day-specific data from the 'Multi-Days' package will be lost. This means that if you later decide to switch it back to a 'Multi-Days' package, you'll need to manually reassign the specific days.
In cases where the package has already been assigned to a booking, you will not be able to edit it, but instead, you will need to clone the package and then select / unselect the 'Multi-Days' checkbox.
- Find the package and click on it to open it.
- Click on 'Clone Package’.
- The package Name will default to show you the word 'clone’ so you can differentiate it for now and click on 'Save’.
- In the next window, you will be able to rename the package name. It defaults to show you the word 'clone’ in it so you can differentiate it from the original package. However, best practice is to use a name that makes it obvious to your users that this is a 'Multi-Days' package, vs a 'Single-day’ package. So your example could be: 'Halloween Long Weekend Multi-Day Package’.
- Click on 'Save’ to get to the next window.
- Click on the pencil next to the 'Multi-Days' checkbox:
- If you want a 'Single-day’ package leave this unchecked
- If you want a 'Multi-Days’ package ensure the checkbox is checked.
- Click 'Save’.
- From here if you selected the package to be 'Multi-Days' you would add the applied days for all existing or new package lines.
Best Practices
- Only Admins can create and edit packages, so the sales team can use them to attach to bookings.
- If a package is not a 'Multi-Days' package, then it can only be applied to one day on the booking, and users cannot add products or functions to different days.
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