Package Items

Package Items

Packages are made up of components, or package items. There are four types of package items that can be added to packages:  Products, Combo Products, Guest Rooms, Events. As you add components to packages or custom quote packages, you will be guided through the unique information required on each type. 

All package items require the following information: 

  • Name 

  • Product 

  • Start & End Time 

  • Unit Price 


Combo Products & Products can be added to Meeting Rooms if they exist on the package. All package items can be discounted.



Idea
For specific instructions, please refer to the lesson: https://learn.thynk.cloud/courses/take/thynk-admins/texts/48771132-what-are-the-different-types-of-package-items in Thynk University! 👩🏻‍🎓
Make sure that you have signed into the University from Thynk before clicking on the lesson link. 


Combo Products 

The benefit of adding a Combo Product to a package item is that when generating contracts for customers, the combo appears as a single line, even if it is made up of many more components.  Combo Products are only available to add to new packages (meaning packages that have not yet been added to bookings). Additionally, once Combo Products have been added to a booking, they will no longer be editable. 



Guest Rooms 

In addition to the information on Combo Products, the package component called 'Guest Rooms' has some additional fields. 

These include: 

  • Type of Occupancy 

  • Room Type 

  • Rate




Events 

Once this package item is added to a package, package items of “Products” type and "Combo Product' type can also be linked to the meeting room. 



Products 

For any other products that are not guest room, meeting room, or combo products, select the 'Products'. 



Idea
There is a field available called 'Order #' on Package Items to support sorting Package Items on customer documentation. If you would like to use this field, please contact Thynk support who can add this for you. 

Best Practices 

  • Only Admins can create and modify packages for sales colleagues to use on bookings. 

  • Admins should get the correct information on packages, pricing, discounting from their leadership to make sure the sales team is using the correct pricing. 



Resources

  1. How to create a package - Knowledge base article 

  2. Package Items  - Knowledge base article

  3. Combo Product - Knowledge base article 

  4. Standard vs Custom Packages - Knowledge base article


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