Where to Find a Rooming List

Learning Objectives

At the end of this lesson you will …

Depending on your hotel’s SOPs, the sales team can upload group rooming lists into Thynk. There could be few scenarios:

If your hotel has a PMS integration with Thynk, any rooming lists uploaded by the sales team will automatically generate reservations and be sent to the PMS. And, you can still view the rooming list in Thynk.

If your hotel doesn’t have a PMS integration, Sales can still upload rooming lists into Thynk, and depending on your access to Thynk, you can look these up on the respective booking.

If your SOPs say that the rooming lists are sent to Reservations by email or whatever other method instead of uploading into Thynk, you won’t find the rooming list in Thynk.

For specific instructions, please refer to Thynk University! 👩🏻‍🎓

Of course, you must have at least ‘Read only’ access to Thynk to be able to look for rooming lists!

Best Practices for Rooming Lists

While Thynk allows the sales team to upload rooming lists, you should refer to your SOPs for the proper procedure implemented by your hotel.
For the most recently uploaded rooming list, always look for the most recent Excel spreadsheet attached on the booking itself.

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