Where to Find a Rooming List

Where to Find a Rooming List

Learning Objectives

At the end of this lesson you will …

  1. Understand what happens to rooming lists in Thynk

  2. Where to find the rooming list in Thynk



Finding a Rooming List

Depending on your hotel’s SOPs, the sales team can upload group rooming lists into Thynk.  There could be few scenarios:

  1. If your hotel has a PMS integration with Thynk, any rooming lists uploaded by the sales team will automatically generate reservations and be sent to the PMS. And, you can still view the rooming list in Thynk. 
  1. If your hotel doesn’t have a PMS integration, Sales can still upload rooming lists into Thynk, and depending on your access to Thynk, you can look these up on the respective booking. 
  1. If your SOPs say that the rooming lists are sent to Reservations by email or whatever other method instead of uploading into Thynk, you won’t find the rooming list in Thynk. 



Idea
For specific instructions, please refer to Thynk University! 👩🏻‍🎓


Info
Of course, you must have at least ‘Read only’ access to Thynk to be able to look for rooming lists! 

Best Practices for Rooming Lists 

  • While Thynk allows the sales team to upload rooming lists, you should refer to your SOPs for the proper procedure implemented by your hotel.

  • For the most recently uploaded rooming list, always look for the most recent Excel spreadsheet attached on the booking itself. 



Resources 

  1. Rooming List FAQs   - Knowledge base article 

  2. Upload a Rooming List in Thynk - Knowledge base article 

  3. How to Upload a Rooming List in Thynk without a PMS Integration - Knowledge base article 




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