Learning Objectives

At the end of this lesson you will know…  

1. What to check before editing a package

2. What you can edit on a package that’s being used

About Packages 

Packages are made up of components, or package items. There are four types of package items that can be added to packages: Combo Products, Hotel Rooms, Meeting Rooms and Other. You can find information on these types of package items here. 

And as you know, only the Thynk admin can create new and edit packages for the sales team to use on their bookings. 

So you understand what happens when the sales team adds a package to a booking… 

• To add a package to a booking, they will first create their booking and then  add a package to it. 

• They can also make certain changes to their packages depending on what type of package you have built for them (standard, custom, single-day or multi-day).  

• As an example, a property may have a Full Day Meeting Package. When this is added to a specific booking, the property decides to discount the package and add some additional components. The sales executive can update the booking package and add additional booking package Items to make these changes. 

Only Thynk Admins can edit packages.

The sales team can make some changes to booking packages, as they work with their bookings.  These will, however, never be applied to the actual package which is built and maintained by the Thynk admin. The changes made by the sales team will only be relevant to the single booking. 

Editing a Package

If you are asked by leadership to edit a package that’s being used, you cannot make changes to the package, because you would be affecting the data attached to those bookings. You will need to copy it and then make edits to the copied package. 

For specific instructions, please refer to the lesson: https://learn.thynk.cloud/courses/take/thynk-admins/texts/50264985-how-do-i-edit-a-package in Thynk University! 👩🏻‍🎓

Make sure that you have signed into the University from Thynk before clicking on the lesson link. 

Best Practices for Editing Packages

• Always check that the package is not being used in a booking before making edits. You will get used to cloning the package first, renaming it and making changes to the package.  

• If there aren’t any bookings associated with this package, you can make the changes. 

Resources

1. Standard vs custom packages - Knowledge Base article

2. How to add a package to a booking - Knowledge Base article

3. As Thynk Admin, how to create a package? - - Knowledge Base article