July 2024 Product Updates

July 2024 Product Updates

Below you will find a brief, high-level description of enhancements and new features included in the latest product updates. 

We listen to your feedback and you may see something you requested below. Give us more feedback about your experience with Thynk here!


Please be aware in any release, new fields will not yet be configured to your documents. If you would like to include any new fields in your custom documentation, reach out to our support team for guidance.


July 18th 2024 updates (1.111)

Thynk Core-App

Account - Address Synchronization with PMS

Previously the primary address on an Account wasn’t automatically updated when the Billing Address changed. Now you can expect that when you update your Billing Address on an Account the Primary Address will auto-populate accordingly. 

Booking Product - Discount Handling

Previously when setting the Discount Amount to null on a Booking Product users would receive an error if a Discount Percentage value existed. The system now handles this scenario without errors, ensuring the Discount Percentage is also made null.

Booking - Long Text Note Field 

We addressed an issue where text entered in the Note field on the Booking was overwritten by the Property’s template upon creation. The text entered by the user is now preserved, ensuring that this information is not lost.

Thynk Analytics

Total Account Production 

We're delighted to introduce several updates to the Total Account Production dashboard with this release. Take a look at the new features and improvements:
  • An improved algorithm for smoother and more accurate data calculation and display
  • A revamped Account/Agent Filters and a new Rate Name filter for a more precise data filtering

  • A Currency Toggle to switch between local and corporate currencies effortlessly.

July 5th 2024 updates (1.110)

Thynk Core-App

Account - Type changes

We’ve implemented a new mandatory rule that prevents changing the Accounts ‘Type’ once the account has a linked Inquiry or Booking. 

This is to ensure that Accounts type ‘Agency’ and ‘Company’ remain visible in searches according to their type. If an account has no linked Inquiries or Bookings, you can still change the Account ‘Type’ accordingly. 


Booking Product - Layout update

As part of our standard flow the fields ‘Unit Price’ and ‘Agreed Guests’ on the Booking Product always have a value populated, no matter the pricing type selected.

On our Thynk Managed Page the ‘Unit Price’ and ‘Agreed Guest’ depending on the ‘Pricing Type’ selected will show the required symbol (*). This can be used as a Best Practice to show and remind users which value is taken into account. 
  • If Pricing type = Per Unit, the field ‘Unit Price’ shows as required. 

  • If Pricing type = Per person, the field ‘Agreed Guests’ shows as required. 

Customers should not expect any disturbance from this update, however if you would like this to be removed, please contact Thynk support.


Rate - Layout updates & improvements

Based on your feedback, we've introduced two new checkboxes on the Rates "City Tax Included" and "Breakfast Included”. These checkboxes are designed for manual use and are not linked to any automated logic.

Additionally, we have improved the functionality by allowing users to set the "Hide from Booking" checkbox to be selected by default, addressing another frequent request. If you would like to enable this feature, please contact Thynk support.



Thynk Analytics

We’re excited to introduce updates to three of our existing dashboards as well as the new Space Revenue Optimisation Dashboard. 

Space Revenue Optimisation

We're excited to introduce the new Space Revenue Optimisation Dashboard with this release.
  • The Space Revenue Optimisation Dashboard allows you to analyse your function space usage and maximise their profitability per unit of space.
  • Review Key Metrics to understand how your function spaces are utilised including Occupancy, Revenue, Attendance as well KPIs including Revenue Per Available Space (RevPAS) and Space-to-Room Ratio (SRR).

  • Analyse space usage and evaluate how to maximise profitability per time slot (morning, lunch, afternoon and evening). 

  • Highlight need periods with high availability and derive strategy to boost demand. Share valuable information with the ownership for budgeting and dynamic pricing considerations.

Unlock the full potential of your function spaces with our new Space Revenue Optimisation Dashboard.

Click here to read more



Total Account Production

Take a look at the new features and improvements:
  • Year-on-Year Comparison: See last year's actuals alongside year-on-year variations on the Total Account Production graph.
  • Booked Date Filter: Now, not only can you filter by consumption date, but also by the date when reservations were made (booked date).

  • Enhanced Insights: Get deeper insights into your account production with average length of stay and number of stays displayed on the dashboard. We are also introducing new filters like Cluster, Country, City, and Brand for better analysis.

  • Top Account Filter: Easily filter accounts that have exceeded a user-defined threshold.

Click here to learn more


Top Accounts

We're delighted to introduce several updates to the Top Accounts dashboard with this release. Take a look at the new features and improvements:
  • Data Display: You will be able to view Top Accounts' production in terms of both Revenue and Room Nights. Use the toggle at the top right to switch between Room Nights and Revenue.
  • Year-on-Year Comparison: See last year's actual alongside year-on-year variations on the Top Accounts chart.

  • Top Accounts display: In addition to existing filters you will now have the ability to show accounts that are producing above or below a defined threshold.


Click here to learn more


Sales Manager Production (Previously Sales Manager Productivity) 

The following changes were made to improve the overall user experience:
  • Dashboard Name Update: The term "Productivity" has been updated to "Production".
  • Consistent Terminology: The term "Budgets" has been renamed to "Goals" for consistency.

  • Filtering: Ability to now filter graphs to display either Rooms or Revenue. This functionality aligns with the existing data table view for consistency.

  • Consumption Year Option: Users now have the flexibility to select multiple consumption years simultaneously, streamlining the analysis process.


Click here to learn more




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