Overview on Products & Combo Products
What ‘Products’ are
The difference between Products vs Combo Products
How do Products work on bookings and packages?
What are ‘Products’?
Examples of products are: tea, coffee, cookies/biscuits, a standard continental breakfast, shrimp cocktail (more on that below), transportation, accommodation, meeting room rental, wine tasting, security, etc. available at your property.
As an admin you would set these up so:
Your team can add Products onto their Bookings
For you (as an Admin) to create Combo Products
For you (as an Admin) to create Packages
Note: If a Product is added on a Package, on a Booking or on a Combo Product, it can no longer be deleted, only deactivated and will no longer be able to edit the Product ‘Type’.
What is the difference between Products & Combo Products?
Products refer to singular items, like 'Breakfast' or ‘Notepads’.
On the other hand, Combo Products are a collection of standard products, e.g. a morning break which will consist of standard products, coffee & tea, bread basket, fruit, Hors d’oeuvres menus. Menus are the most common combo products.
How do Products work on Bookings and Packages?
Products and Booking Products:
Products can only be created, edited and deactivated by admins.
Once Products have been created by the Thynk Admin,, users can add 'Booking Products' to their bookings, adjust quantities and other details specific to their booking. Importantly, these adjustments will only affect the booking they are in. Any of these adjustments to Booking Products are not made to Products (as they are only maintained by the Thynk Admin).
Products, Packages and Booking Packages:
Only Admins can create and manage packages. These packages are built by bundling together predefined 'Products' and 'Combo Products,' More information about packages can be found here.
Similar to Booking Products, users have the ability to include 'Booking Packages' in their bookings. When a 'Booking Package' is added to a booking, the system displays all the 'Booking Products' associated with the specific package created by the admin.
For example, an admin may create a package named 'Conference Day Package,' made up of the 'Coffee/Tea' and 'Cookies' products. Subsequently, a user can add a 'Booking Package' linked to the 'Conference Day Package' in their booking. In this scenario, the booking will list out all the individual 'Booking Products: 'Coffee/Tea' and 'Cookies,' included in the chosen package. This helps the user to see all booking products associated with the booking, regardless of they were part of a package or not.
Best Practices for Products
- Only the Thynk Admin can create and edit products. The admin should get the necessary pricing and description information from their Catering or F&B Director.
- If products in different accounting/tax categories need to be bundled (i.e. food vs beverage, or food vs equipment), then these should be created as ‘combo’ products. Refer to the Knowledge Base article link below the lesson on how to create combo products.
Resources
Related Articles
How to Create a Combo Product
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