Stayntouch <> Thynk Integration Guide

Stayntouch <> Thynk Integration Guide

Rates 

Stayntouch -> Thynk 
Rates are pulled from Stayntouch  into Thynk. They can be fetched manually or scheduled on a regular interval.

Thynk
Stayntouch 
PMS Id 
Id
Code
Code
Name 
Name
Long Description 
Description
Base Rate
Based on Rate 
Is Active
Active
Is Tax Inclusive
Tax Inclusive or Exclusive
Is Commissionable
Commissionable
Is Public
Public Rate
Type
Type

As of August 23, all Stayntouch rates are hidden from bookings by default. 

Room Types 

Stayntouch -> Thynk
Room Types are pulled from Stayntouch into Thynk. They can be fetched manually or scheduled on a regular interval.

ThynkStayntouch 
PMS Id Id
CodeCode
Room Type NameName
DescriptionDescription
Max OccupancyMax Occupancy
SuiteSuite
PseudoPseudo

The number of active rooms is calculated automatically based on the number of active rooms pulled in from Stayntouch for each room type (see below).

Rooms

Stayntouch -> Thynk
Room are pulled from Stayntouch into Thynk. They can be fetched manually or scheduled on a regular interval.

ThynkStayntouch 
PMS Id Id
NumberRoom Number
Floor NumberFloor Number
State
Status
Room Type
Room Type 

Availabilities (Inventory)

Stayntouch  -> Thynk
Availabilities (inventories) are fetched regularly from Stayntouch into Thynk. 

ThynkStayntouch  
DateId
Number of Availabilities Definitive Availability 
Number of PhysicalPhysical
Number of Definite SoldDefinitive Sold
Number of Out of OrderOut of Order
Room Type
Room Type

Reservations 

Stayntouch  <> Thynk 
Reservations are pulled from Stayntouch into Thynk. They can be fetched manually or scheduled on a regular interval. With reservations, reservation prices, products and guests are also created. Reservations are also linked either to existing guests and PMS accounts or to newly created Guests and PMS Accounts.

ThynkStayntouch  
PMS IdId
Number
Confirmation Number
Status
Status
Arrival
Arrival Date
Departure
Departure Date
Booking Origin Code
Booking Origin Code
Created Time
Created Time
Deposit Amount
Deposit Amount
Market Code
Market Segment Code
Promotion Code
Promotion Code
Reservation Type Code
Reservation Type Code
Segment Code
Segment Code
Source Code
Source Code
Tax Exempt
Tax Exempt
Upsell Applied
Upsell Applied
Early Check In Applied
Early Check In Applied
Early Check Out Applied
Early Check Out Applied
Update Time 
Updated Time 
PMS Company
Company
PMS Agent
Travel Agent
Assigned Room 
Room

Reservation Prices (Stay Dates)

Stayntouch  <> Thynk
Reservation prices (stay dates) are pulled with reservations. One reservation price record is created per night of the reservation. 

ThynkStayntouch  
DateDate
PMS IdId
Gross ValueAmount
Net ValueNet Amount
Tax AmountTax Amount
Excl. Tax AmountExclusive Tax Amount
Incl. Tax Amount
Inclusive Tax Amount
Rate
Rate
Rate Suppressed
Rate Suppressed
Room Type
Room Type 
Adults
Adults 
Children
Children 
Infants
Infants

Reservation Products (Reservation Add Ons) 

Stayntouch  <> Thynk

ThynkStayntouch 
PMS IdId
NameName
DescriptionDescription
AmountAmount
Amount TypeAmount Type
Post TypePost Type
Post Type Description
Post Type Description
Post Days
Post Days
Quantity 
Quantity
Charge Code
Charge Code 
Charge Group
Charge Group
Included in Rate
Included in Rate

Reservation Guests 

Stayntouch <> Thynk
Reservation guests link reservations to the associated guests. 

ThynkStayntouch 
Is PrimaryIs Primary
ReservationReservation
Guest
Reservation Guest 

Guest 

Stayntouch  <> Thynk
When reservations are pulled from Stayntouch into Thynk, guests are either created or matched. Addresses are linked to guests as PMS Addresses. 

ThynkStayntouch 
PMS IdId
First NameFirst Name
Last NameLast Name
EmailEmail
Home PhoneHome Phone
Mobile PhoneMobile Phone
Is VIPIs VIP 
Job TitleJob Title
Nationality Nationality
Opted Promotional EmailsOpted Promotional Emails
TitleTitle
Works AtWorks At
Is Flagged
Is Flagged

PMS Account (Company/Travel Agent)

Stayntouch <> Thynk
Companies and Travel Agents in Stayntouch do not map 1:1 with Accounts in Thynk, but are instead created as PMS Accounts which can be auto-linked to accounts to roll up a single account view across various systems and duplicate records. Read more about PMS Accounts here

ThynkStayntouch 
PMS IdId
PMS Account NameName
TypeCompany or Travel Agent
PropertyProperty
Tax IdTax Number
EmailEmail
Account Receivable NumberAccount Number
Full NameName
PhonePhone
Website Web Page
FaxFax

Like Guests, Addresses are mapped as PMS Addresses and related to the PMS Account record. 

PMS Block (Group) 

Room Rates are mapped with PMS Block rates and inventories are mapped with PMS Block Inventories. These are also sent from Thynk to Stayntouch to create the group and block inventory. 

ThynkStayntouch 
Property Details CodeHotel Id 
Code
Code
Name
Name (80 character max) 
Start Date
From Date
End Date
To Date
Start Shoulder Date
Shoulder Days Beginning 
End Shoulder Date
Shoulder Days End
Rate Id
Rate Id
Absolute Cutoff Date
Release Date
First Name
First Name
Last Name
Last Name
Email
Email 
Phone
Phone
Country
Country
Nationality
Nationality
Create Date/ Time
Created Date
PMS Block Status
Hold Status
Segmentation Market
Segment Code
Segmentation Source
Source Code
Segmentation Origin
Booking Origin Code 
Reservation Type Code
Reservation Type Code
Posting Account Id
Posting Account Id

PMS Block Inventory (Group Inventory)

ThynkStayntouch 
StartGroup Inventory Date
EndGroup Inventory Date
Room Type CodeRoom Type Id 
PMS BlockGroup Id 
Occupancy 1 Blocked
Blocked - Single
Occupancy 2 Blocked
Blocked- Double
Occupancy 3 Blocked
Blocked - Triple
Occupancy 4 Blocked
Blocked - Quadruple
Occupancy 1 Picked Up
Picked Up - Single
Occupancy 2 Picked Up
Picked Up - Double
Occupancy 3 Picked Up
Picked Up - Triple
Occupancy 4 Picked Up
Picked Up - Quadruple 

PMS Block Rate (Group Room Rate)

ThynkStayntouch 
Room Type CodeRoom Type Id
PMS BlockGroup Id
Occupancy 1 PriceSingle
Occupancy 2 PriceDouble
Additional Adult PriceExtra Adult Amount



    • Related Articles

    • Mews <> Thynk Integration Guide

      Mews <> Thynk Integration Guide Introduction & Benefits This guideline document explains the two-way integration between Mews PMS and Thynk.Cloud. Benefits of Installing a PMS Integration Include… Increased visibility for Sales/Events teams into most ...
    • Opera <> Thynk Integration Guide

      Introduction & Benefits This guide outlines the various steps of the integration between Thynk.Cloud and Opera PMS. Benefits of Installing a PMS Integration Include… Increased visibility for Sales/Events teams into most up to date guest room ...
    • Opera - Thynk Sync Guide

      Opera - Thynk Sync Guide WARNING: This is for guidance only. For further details on the sync process, please contact Opera. Steps to follow for the Hapi -> Opera Sync Inventory Filters Start by synching just one week for test and then one year (you ...
    • Common Mews Errors - Troubleshooting Guide

      Common Mews Errors - Troubleshooting Guide The following are Mews/Thynk Integration common errors. Please check if your error is listed here, and follow these simple instructions. If you require further assistance, contact Thynk Support. Orders ...
    • Thynk/Mews Orders

      Learning Objectives At the end of this lesson you will know…. What Orders are in Thynk, and how they interact with Mews When they are generated and sent to Mews How to find orders How to update orders with changes made to the booking About Orders ...